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File:Customer experience.jpg

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    Original file (1,390 × 546 pixels, file size: 68 KB, MIME type: image/jpeg)

    Summary

    Description
    English: The basic unit of customer experience can be described as the instant utility, which is influenced by sensory experiences, feelings, imaginations, and thoughts before, during, and after the experience (Godovykh & Tasci, 2020).
    Date
    Source Own work
    Author Volga2018

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    Captions

    Customer experience before, during, and after the experience. Adopted from Godovykh & Tasci (2020).

    Items portrayed in this file

    depicts

    2 February 2020

    image/jpeg

    4ef5444295efbb6417d7dbd6f2ed8b5d1dde9eb1

    69,753 byte

    546 pixel

    1,390 pixel

    File history

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    Date/TimeThumbnailDimensionsUserComment
    current18:30, 2 January 2021Thumbnail for version as of 18:30, 2 January 20211,390 × 546 (68 KB)Volga2018Removed dark background.
    17:34, 2 January 2021Thumbnail for version as of 17:34, 2 January 20211,063 × 472 (42 KB)Volga2018Uploaded own work with UploadWizard

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