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HipChat

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HipChat
DeveloperAtlassian
Operating systemMac, Linux, Windows, Android, iOS + Web-based application
TypeHosted chat and instant messaging
LicenseProprietary
Websitewww.atlassian.com/software/hipchat/enterprise/data-center

HipChat was a web service for internal private online chat and instant messaging. As well as one-on-one and group/topic chat, it also featured cloud-based file storage, video calling, searchable message-history and inline-image viewing. The software was available to download onto computers running Windows, Mac or Linux, as well as Android and iOS smartphones and tablets.[1][2] Since 2014, HipChat used a freemium model, as much of the service was free with some additional features requiring organizations to pay per month.[3] HipChat was launched in 2010 and acquired by Atlassian in 2012. In September 2017, Atlassian replaced the cloud-based HipChat with a new cloud product called Stride, with HipChat continuing on as the client-hosted HipChat Data Center.[4]

In July 2018, Atlassian announced a partnership with Slack under which Slack would acquire the codebase and related IP assets of HipChat and Stride from Atlassian.[5] Following this, HipChat and Stride customers were migrated to the Slack group collaboration platform in a transition that was completed by February 2019.[5][6]

History

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HipChat was founded by Chris Rivers, Garret Heaton, and Pete Curley, who studied together at Rensselaer Polytechnic Institute (RPI) and also created HipCal, which was acquired by Plaxo in 2006.[7] They also helped create Plaxo Pulse.[7] They launched the first HipChat beta on December 13, 2009.[8][9]

HipChat was made available to the public starting January 25, 2010.[10][11][1]

On March 22, 2010, HipChat launched a web chat beta which allowed users to chat via the browser in addition to the existing Windows, Mac and Linux client.[12] HipChat's web client came out of beta and SMS chat support was added on April 16, 2010.[13] On May 12, 2010, HipChat unveiled its official API.[14] HipChat is mainly written in PHP and Python using the Twisted software framework, but uses other third-party services.[15][16]

On July 19, 2010, the team moved into an office in Sunnyvale, California.[17] Co-founder Pete Curley announced that HipChat had secured $100,000 in funding on August 10, 2010.[18][19] This round of seed funding allowed the company to start advertising and cover operational costs.[20]

HipChat launched their iOS app on March 4, 2011, and their Android app on June 2, 2011.[21][22]

On March 7, 2012, Atlassian, which had been using the service internally, announced it had acquired HipChat.[23]

On April 24, 2017, HipChat experienced a hacking incident in which user info, messages, and content were accessed.[24]

On May 11, 2017, Atlassian announced HipChat Data Center, a self-hosted enterprise chat tool.[25]

On September 7, 2017, Atlassian discontinued the cloud-based HipChat, replacing it with HipChat's successor, called Stride, which offered additional features to enhance efficiency of collaboration.[26] The client-hosted HipChat Data Center continued to be supported.

Integration with Slack

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On July 26, 2018, Atlassian announced that HipChat and Stride would be discontinued February 15, 2019, and that it had reached a deal to sell their intellectual property to Slack.[27] Slack will pay an undisclosed amount over three years to assume the user bases of the services, and Atlassian will take a minority investment in Slack. The companies also announced a commitment to work on integration of Slack with Atlassian services.[28][4]

Features

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The primary features of HipChat were chat rooms, one-on-one messaging, searchable chat history, image sharing, 5 GB of file storage, and SMS messaging for one-on-one conversations. A premium version added video calling, screen sharing, unlimited file storage, history retention controls, and a virtual machine version allowed HipChat to run within corporate firewalls.[3][29] A guest access mode allowed users outside of the organization to join a group chat via a shareable URL. Inline GIF playback and custom emoticons were also available.[30][31][32] The product was available as a mobile client, a web client and a downloadable native application.[33]

HipChat Data Center was Atlassian's self-hosted team communication offering.[34]

In addition to integration with Atlassian's other products, HipChat integrated with services such as GitHub, MailChimp and Heroku.[35] To allow for more third-party integrations to be added, HipChat featured a REST interface with several language-specific implementations.[36]

Administrators were able to access 1-to-1 chat histories if the customer's company policies permitted viewing of employee communications.[37]

See also

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References

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  1. 1 2 Kincaid, Jason (2009-12-14). "HipChat Is Yammer For The Masses". Techcrunch. Retrieved 2010-04-23.
  2. ↑ Mackie, Simon (2010-04-15). "HipChat: A Private IM Network for Your Team". Gigaom. Archived from the original on 2021-04-12. Retrieved 2010-04-23.
  3. 1 2 Curley, Pete (2014-05-27). "HipChat is now free for unlimited users". HipChat. Archived from the original on 2016-09-11. Retrieved 2014-10-28.
  4. 1 2 "Slack is buying, and shutting down, HipChat and Stride". TechCrunch. Retrieved 2018-07-26.
  5. 1 2 Redfern, Joff (26 July 2018). "Announcing our new partnership with Slack". Atlassian. Retrieved 9 November 2019.
  6. ↑ "Slack–Atlassian Deal Marks a Turning Point in Team Collaboration Market". CMSWire.com. Retrieved 2018-08-01.
  7. 1 2 Rao, Leena (2010-09-02). "HipChat's Enterprise Communication Platform Adds Video Chat And Guest Access". TechCrunch. Retrieved 2026-11-12.
  8. ↑ "Young Entrepreneurs Launch "Hip" Company, Again". Rensselaer Polytechnic Institute. Retrieved 2014-10-28.
  9. ↑ Curley, Pete (2009-12-13). "Introducing HipChat – A private chat network for your company, team, or organization". HipChat. Archived from the original on 2016-05-06. Retrieved 2014-10-28.
  10. ↑ Curley, Pete (2010-01-25). "Later, beta. HipChat is open to the public!". HipChat. Archived from the original on 2016-05-05. Retrieved 2014-11-09.
  11. ↑ Kincaid, Jason (2010-01-25). "HipChat Takes On Campfire And Yammer As It Launches To The Public". TechCrunch. Retrieved 2010-04-23.
  12. ↑ Rivers, Chris (2010-03-22). "Web chat has arrived! Try the beta". HipChat. Archived from the original on 2016-07-29. Retrieved 2014-11-09.
  13. ↑ Curley, Pete (2010-04-16). "New in HipChat – Web chat, SMS, iPhone & Android compatibility". HipChat. Archived from the original on 2016-05-06. Retrieved 2014-11-09.
  14. ↑ Heaton, Garret (2010-05-12). "Introducing the HipChat API". HipChat. Archived from the original on 2016-06-29. Retrieved 2014-11-09.
  15. ↑ Siddique, Zuhaib (2014-01-06). "How HipChat Stores and Indexes Billions of Messages Using ElasticSearch and Redis". High Scalability. Retrieved 2014-01-08.
  16. ↑ Heaton, Garret (2011-02-03). "What's HipChat made of?". HipChat. Archived from the original on 2016-09-11. Retrieved 2014-11-12.
  17. ↑ Heaton, Garret (2010-07-19). "Welcome to HipChat HQ!". HipChat. Archived from the original on 2017-02-02. Retrieved 2014-11-09.
  18. ↑ Curley, Pete (2010-08-10). "Bootstrapped no longer – Why we're raising (a little) money". HipChat. Retrieved 2014-11-09.
  19. ↑ Ha, Anthony (2010-08-10). "HipChat raises funding for better business chatting". VentureBeat. Retrieved 2014-11-11.
  20. ↑ Goldfisher, Alastair (2010-08-23). "HipChat raises funding for instant messaging service". Reuters. Retrieved 2014-11-12.
  21. ↑ Curley, Pete (2011-03-04). "Introducing HipChat for iPhone and iPad". HipChat. Retrieved 2014-11-09.
  22. ↑ Rivers, Chris (2011-06-02). "Introducing HipChat for Android". HipChat. Retrieved 2014-11-09.
  23. ↑ Lee, Michael (2012-04-08). "Atlassian tries before it buys HipChat". ZDNet. Retrieved 2014-10-28.
  24. ↑ Maggie Roney (2017-05-11). "Atlassian's HipChat hacked; user info, messages, and content possibly accessed". Atlassian.
  25. ↑ Ken Yeung (2017-04-24). "The Data Center family Welcomes Hipchat and Crowd". VentureBeat.
  26. ↑ Matt Weinberger (2017-09-07). "The chat wars are heating up as $8 billion Atlassian totally reinvents its app to take on Microsoft and Slack". Forbes.
  27. ↑ "What are you announcing today?". Atlassian. Retrieved 20 August 2018.
  28. ↑ "Slack buys Hipchat with plans to shut it down and migrate users to its chat service". The Verge. Retrieved 2018-07-26.
  29. ↑ Lardinois, Frederic (27 January 2015). "Atlassian Launches HipChat Server, Doubles Down On Team Collaboration". techcrunch.com. Retrieved 10 February 2015.
  30. ↑ Park, Jeff (2013-05-02). "Keep Customer Dialogue Open with Guest Access". HipChat. Archived from the original on 2016-08-27. Retrieved 2014-11-13.
  31. ↑ Park, Jeff (2014-02-14). "How using HipChat helps build our company culture". Atlassian. Retrieved 2014-11-13.
  32. ↑ Biggs, John (2011-10-07). "Hipchat Adds Custom Emoticons… For A Price". TechCrunch. Retrieved 2014-11-13.
  33. ↑ West, Thad (2012-03-07). "HipChat Will Change The Way Your Company Communicates". Isos Technology. Archived from the original on 2014-10-28. Retrieved 2014-10-28.
  34. ↑ "HipChat Data Center". Atlassian. Retrieved 2017-09-19.
  35. ↑ Reynolds, Annelise (2012-03-07). "(Press Release) Atlassian Acquires HipChat, Group Chat and Collaboration Service". Atlassian. Retrieved 2014-10-28.
  36. ↑ "API Documentation". HipChat. Archived from the original on 2018-10-05. Retrieved 2014-11-10.
  37. ↑ HipChat TOS update, April 25, 2014
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